Operations, administration and business development

As grants or contracts grow, approvals stall and documents go missing. We map how work gets done, fix the bottlenecks and set up the procedures you need, then plan your growth.

For NGO offices taking on more grants, and companies taking on more or larger contracts.

Sound familiar?

  • Managers spend their week on administration
  • Roles and reporting lines are unclear
  • You want to grow but have no plan

What we do

  1. Map how work moves
  2. Find the cause
  3. Fix the procedures
  4. Set the structure
  5. Plan your growth

Six steps, from the problem check to a follow-up check 30 days after handover.

See how we work

Led by our project management and operations consultants, each with 16+ years' experience.

Meet the team

What you get

  1. Process maps showing where approvals stall

  2. SOPs, policies and templates

  3. Organisation chart and role descriptions

  4. Business development plan and next steps

Not sure this is the right service? Take the 5-minute problem check

Questions before you book

Both. We revise procedures that no longer fit, such as those written for a smaller office, and write new ones where none exist.

Yes. We can move requests into web forms with user access levels and automated alerts, built in SharePoint and Power Apps or a custom web app. See Data systems and digital tools.

The price depends on the scope. Use Get a quote for this service, or book a free consultation: we send a written proposal with the price within 3 days.

Approvals stalling, or growth with no plan?

Book a free 45-minute consultation. Tell us how a request moves through your office today, and we'll reply within 24 hours.

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